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An employee of City Wide Facility Solutions works at dusting the shelves at a client's office.
City Wide Facility Solutions
1:50

Client Testimonials

City Wide Finds an Engaged Workforce Enjoys Spending Time on the Job

City Wide Facility Solutions, with its 30 employees and more than 300 contractors, had to find the most efficient way to build a cohesive and loyal team. Working with their Paychex HR Partner, they employed training, proper worker classification, and access to best-in-class solutions accomplish their goals.

Featured Stories

  • An employee of Fetch Pet Care, a member under Phoenix Franchise Brands, walks a dog.
    Video
    1:47
    Phoenix Brands Rises to Its HR Challenges with Help from Paychex
    Phoenix Franchise Brands!
    250-1,000+ Employees

    “When you’re a franchisor and literally responsible for thousands of people, I need someone in my corner that’s going to be able to help me with any kind of HR problem that comes up or any kind of question that a franchisee might have about one of their employees.”

    Greg Longe, CEO
  • The Chief Operating Officer demonstrates how easy it is to use a mobile phone to interact with Paychex Flex.
    Video
    1:20
    Discover What Efficiency Really Looks Like: Self-Service in Paychex Flex®
    Mason Marketing/Mason Digital
    10-49 Employees

    “We have quite a few employees that are working remote these days and Paychex Flex® really allows them to go in at any time and really check on their payroll, check on their contributions, and really look and make sure that everything is accurate."

    Terri Cubiotti, COO
  • Paychex client West Park Animal Hospital
    Video
    1:14
    Providing Solutions That Engage Employees Unleashes Their Potential
    West Park Animal Hospital
    50-249 Employees

    Paychex helps us with so many services. My HR Business Partner has been super helpful with situations I’ve never had to deal with before, so it really helped guide us to make educated decisions based on our own culture and organization.”

    Jason Eller, HR Manager,

    Jason Eller, HR Manager

Testimonials

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Gusto owner Patrick Giuliano opens his restaurant at the airport in Rochester, NY.
Video
1:27
Gusto Restaurant Staff Feels at Home Working with Apps from Paychex
Gusto
1-9 Employees

"They're efficient, they know what they're doing .... The impact Paychex has is that my employees love the platform ... we're just going to do (payroll) online or I can just do this in 10 minutes on my phone."

Patrick Giuliani, Proprietor
Rolando Duarte works in his new barbershop
Video
1:11
Master Barber Ensures He Cuts His Teeth Properly as Business Owner
Champion's Barbershop
1-9 Employees

“People at Paychex make me feel comfortable. It’s more of a friend relationship than a business relationship. They’re taking care of all the things I don’t know … I can live almost stress-free.”

Rolando Duarte, owner
Owner Erica Pietrzyk helps a customer at her pierogi shop.
Video
0:43
Owner Takes on New Challenge with a Familiar Food to Build Her Business
Pietrzyk Pierogi
1-9 Employees

"There's definitely things we had to change and do differently to make our business be profitable, but we always maintain keeping the quality the same and a lot of love. That's like the secret, secret ingredient."

Erica Pietrzyk, owner
Erica Pietrzyk owns Pietrzyk Pierogi in Detroit.
Video
0:45
Pietrzyk Pierogi's Recipe for Success: Dream It, Then Make It
Pietrzyk Pierogi
1-9 Employees

“I feel stronger and more confident in my vision. I have a more clear and concise road of how I’m going to get from where I am to where I’m going, and know that my greatness is my own.”

Erica Pietrzyk, owner
View from an office patio of one of the designs by The verve Partnership
Video
1:08
Time Saved with Paychex Flex® Leads to Opportunities for More Creativity
The Verve Partnership
1-9 Employees

“In working with Paychex, it has given me the freedom to work on the business knowing that our payroll is being taken care of and being managed day to day, and I don’t have to worry about it, which is beautiful.”

Kelly Ennis, Founder and Managing Principal
Paul Bolden, center, celebrates the opening of Bolden Insurance Agency in Dallas, Texas.
Video
1:12
Owner Shares Benefits That Paychex ERTC Service Provides
Bolden Insurance Agency
1-9 Employees

“I did not have a clue as to what (ERTC) was, and I was a little skeptical of it because I thought I was on top of everything …. The impact it will have on my business will be huge and my plans for it are to continue to grow my business ….

An audio testimonial from Treasure Coast ABA
Video
2:07
Putting Clients First
The Value of Paychex Promise
1-9 Employees

“We wanted to be different from other providers …. [despite lack of approval for certain clients from insurance panels], we can make sound ethical decisions and say, ‘You know what, we are going to provide services for this child.’ ”

Jonathan Kirkendall, licensed professional counselor who used Paychex
Video
1:23
Psychotherapist Can Turn Focus and Energy Toward Clients
Jonathan Kirkendall - Private Practice
1-9 Employees

"For a very small business person, Paychex is like a treasure trove for me. I can ask anything. I can go anywhere. I can grow my practice in the best way I see fit and have the resources I need."

Testimonial from ABA Services
Video
1:29
Overcoming Challenge of Transitioning Workforce
Treasure Coast ABA Services
1-9 Employees

“We needed a benefits coordinator, we needed someone to explain things to us. We needed people who were going to hold our hand through this process and really make it OK for our people."

Testimonial from mikeilike.com
Video
1:40
Getting HR Right When Starting a Business
MikeiLike.com
1-9 Employees

“When I hired my first employee, I jumped the gun …. found out I wasn’t doing it the right way. I didn’t know much about HR. That’s when Paychex helped a lot … got me set up with everything I needed to do. Now, my mind is at ease.”

Mike Brennan, Owner