
Client Testimonials
City Wide Finds an Engaged Workforce Enjoys Spending Time on the Job
City Wide Facility Solutions, with its 30 employees and more than 300 contractors, had to find the most efficient way to build a cohesive and loyal team. Working with their Paychex HR Partner, they employed training, proper worker classification, and access to best-in-class solutions accomplish their goals.
Testimonials

"They're efficient, they know what they're doing .... The impact Paychex has is that my employees love the platform ... we're just going to do (payroll) online or I can just do this in 10 minutes on my phone."

“People at Paychex make me feel comfortable. It’s more of a friend relationship than a business relationship. They’re taking care of all the things I don’t know … I can live almost stress-free.”

"There's definitely things we had to change and do differently to make our business be profitable, but we always maintain keeping the quality the same — and a lot of love. That's like the secret, secret ingredient."

“I feel stronger and more confident in my vision. I have a more clear and concise road of how I’m going to get from where I am to where I’m going, and know that my greatness is my own.”

“In working with Paychex, it has given me the freedom to work on the business knowing that our payroll is being taken care of and being managed day to day, and I don’t have to worry about it, which is beautiful.”

“I did not have a clue as to what (ERTC) was, and I was a little skeptical of it because I thought I was on top of everything …. The impact it will have on my business will be huge and my plans for it are to continue to grow my business ….

“We wanted to be different from other providers …. [despite lack of approval for certain clients from insurance panels], we can make sound ethical decisions and say, ‘You know what, we are going to provide services for this child.’ ”

"For a very small business person, Paychex is like a treasure trove for me. I can ask anything. I can go anywhere. I can grow my practice in the best way I see fit and have the resources I need."

“We needed a benefits coordinator, we needed someone to explain things to us. We needed people who were going to hold our hand through this process and really make it OK for our people."

“When I hired my first employee, I jumped the gun …. found out I wasn’t doing it the right way. I didn’t know much about HR. That’s when Paychex helped a lot … got me set up with everything I needed to do. Now, my mind is at ease.”