A Clean Sweep for City Wide: A Happy, Engaged Workforce
City Wide Facility Solutions built its reputation on the premise that loyalty creates an engaged workforce that brings enthusiasm and enjoyment to the job and the businesses they serve in the Greater Portland (Oregon) area.
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Client
Nia Fifita, HR Manager; Rob Hildebrant, President
Company
City Wide Facility Solutions
Employees
Industry
Janitorial Services (Professional Services)
Locations
Milwaukie, Oregon
Challenge
Working with nearly 30 employees, including some who are remote, and more than 300 independent contractors presents challenges when it comes to classifying workers correctly. City Wide also needed a reliable way to track time and attendance and process payroll for its varied workforce.
How Paychex Helped
Working with their dedicated HR Business Partner, HR Manager Nia Fifita gained valuable guidance on how to classify independent contractors and do so compliantly. Introducing Paychex Flex® Time’s mobile app enabled remote hourly employees to clock in and out, plus gave individuals access to check paystubs and print W-2s easily.
Success Strategy
Just ask President Rob Hildebrant or HR Manager Nia Fifita about how much less stress they have because of proper worker classification, especially considering how steep the financial penalties are for doing it incorrectly. Plus, the time savings created by employee self-service allows for transparency, more time to strategize, and greater opportunity to engage with people in the field.
“Our HRBP, Rachel, just gets me. She has helped with the handbook, helped make sure we classified our independent contractors properly. If there’s ever any doubt, I can just call her and have confidence that things are legal and compliant.”
— Nia Fifita, HR Manager
City Wide Facility Solutions (OR)
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