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SMBs & COVID-19: Peer Insights for Rebuilding and Recovery

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While the COVID-19 pandemic has taken a heavy toll on many businesses, business owners have responded with an inspiring combination of resilience, determination, flexibility, and community spirit; although they are aware of the challenges ahead, businesses are innovating to find ways to succeed.

Paychex recently surveyed 300* randomly selected U.S. small and medium-size business owners about their outlook, top priorities, operational changes, hiring trends, reopening concerns, and more, amid the pandemic — including how they’re promoting their company and keeping employees and customers safe.

Download Peer Insights for Rebuilding and Recovery to learn how hundreds of business leaders across the U.S. are prioritizing, planning, and rebuilding for business in the new normal.

* Paychex conducted five separate online surveys of 300 principals of U.S.-based businesses with two to 500 employees. The survey was administered online by Bredin, a third-party research firm in five waves. Wave 1 was fielded April 17-20, 2020; Wave 2, April 24-27; Wave 3, May 1-4; Wave 4, May 15-17; Wave 5, June 11-15. Each survey has a +/-5.66% margin of error.

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Paychex was founded over four decades ago to relieve the complexity of running a business and make our clients' lives easier, so they can focus on what matters most.

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Paychex is committed to providing resources to the Spanish-speaking community. To ensure we are providing the most up-to-date and accurate information, some content on this website will be shown in English, and will be provided in Spanish when available.