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An employee of City Wide Facility Solutions works at dusting the shelves at a client's office.
City Wide Facility Solutions
1:50

Client Testimonials

City Wide Finds an Engaged Workforce Enjoys Spending Time on the Job

City Wide Facility Solutions, with its 30 employees and more than 300 contractors, had to find the most efficient way to build a cohesive and loyal team. Working with their Paychex HR Partner, they employed training, proper worker classification, and access to best-in-class solutions accomplish their goals.

Featured Stories

  • An employee of Fetch Pet Care, a member under Phoenix Franchise Brands, walks a dog.
    Video
    1:47
    Phoenix Brands Rises to Its HR Challenges with Help from Paychex
    Phoenix Franchise Brands!
    250-1,000+ Employees

    “When you’re a franchisor and literally responsible for thousands of people, I need someone in my corner that’s going to be able to help me with any kind of HR problem that comes up or any kind of question that a franchisee might have about one of their employees.”

    Greg Longe, CEO
  • The Chief Operating Officer demonstrates how easy it is to use a mobile phone to interact with Paychex Flex.
    Video
    1:20
    Discover What Efficiency Really Looks Like: Self-Service in Paychex Flex®
    Mason Marketing/Mason Digital
    10-49 Employees

    “We have quite a few employees that are working remote these days and Paychex Flex® really allows them to go in at any time and really check on their payroll, check on their contributions, and really look and make sure that everything is accurate."

    Terri Cubiotti, COO
  • Paychex client West Park Animal Hospital
    Video
    1:14
    Providing Solutions That Engage Employees Unleashes Their Potential
    West Park Animal Hospital
    50-249 Employees

    Paychex helps us with so many services. My HR Business Partner has been super helpful with situations I’ve never had to deal with before, so it really helped guide us to make educated decisions based on our own culture and organization.”

    Jason Eller, HR Manager,

    Jason Eller, HR Manager

Testimonials

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IBC Messenger manager working at desk
Video
1:02
Paychex Delivers Speedy Payrolls for Courier Service
IBC Messenger, Inc.
50-249 Employees

“Paychex has this great feature: same-day processing. When I have these emergencies I may process the payroll on Friday, … it could be Friday 2 o’clock in the afternoon, and because I have on-demand payment, these employees get paid right away. And that is a lifesaver for us.”

Lily Mesa—CFO
Ace Handyman Services franchises are associated with local Ace Hardware Stores
Video
1:21
Providing Expertise to Help Franchisees Grow and Corporate to Build a Brand
Ace Handyman Services
250-1,000+ Employees

"I think Paychex certainly understands the franchise model and that builds a trusting relationship that I can count on you to do the things that are going to support my business properly because you know my business intimately."

LaShelle Taylor, Vice President Operations
SonderCare office personnel
Video
1:08
Paychex Payroll Delivers Lifeline for Behavioral Health Service
SonderCare Behavioral Health
10-49 Employees

“For me and my business, Paychex is someone that I can depend on to make sure that every person is paid on time.”

Larry Wiley, Managing Partner
HR Director of FreeFlight Systems offers tour of factory floor
Video
1:27
Flock Benefits Administration Helps Avionics Company Take Flight
FreeFlight Systems
50-249 Employees

"It has been a life-changing opportunity for me. It was the first time in 20 years that employees for FreeFlight Systems actually experienced electronic enrollment, and it was incredibly seamless for our team."

Morgan Branum, Director - Organizational Development, HR, Compliance
Employees at Lago 210 handle food prep work in the kitchen.
Video
0:37
Putting Workers' Compensation on the Menu of Insurance Offerings
Lago 210
10-49 Employees

“We had a different kind of workers' compensation program and I found out very early on that when you don't have an eye on it right throughout the year, it can add up. [Now] we know exactly what we're paying at the end of the year and it's honestly helped us so much for our budgeting.”

Audrey and Jordan Zybala, Owners
Employees in the office speak with a colleague on the screen who is working remotely about a marketing strategy.
Video
1:10
Developing a Strategic Approach Helps Bridge the Hybrid Work Environment
Mason Marketing/Mason Digital
10-49 Employees

“It was important for us to invest in our workforce. We need to make sure we recruit the best of the best. The programs that Paychex is offering, the strategies they can help us employ, will help us be more competitive in the future.”

— Tim Mason, President and CEO

Tim Mason, President and CEO
The Chief Operating Officer demonstrates how easy it is to use a mobile phone to interact with Paychex Flex.
Video
1:20
Discover What Efficiency Really Looks Like: Self-Service in Paychex Flex®
Mason Marketing/Mason Digital
10-49 Employees

“We have quite a few employees that are working remote these days and Paychex Flex® really allows them to go in at any time and really check on their payroll, check on their contributions, and really look and make sure that everything is accurate."

Terri Cubiotti, COO
Paychex client West Park Animal Hospital
Video
1:14
Providing Solutions That Engage Employees Unleashes Their Potential
West Park Animal Hospital
50-249 Employees

Paychex helps us with so many services. My HR Business Partner has been super helpful with situations I’ve never had to deal with before, so it really helped guide us to make educated decisions based on our own culture and organization.”

Jason Eller, HR Manager,

Jason Eller, HR Manager
https://www.paychex.com/sites/default/files/2022-10/cecil-college-case-study.pdf
Case Study
How Cecil College Improved Their Benefits Communication With Flock’s Robust Benefits Administration Platform
250-1,000+ Employees

"Cecil College was dealing with a lot of paperwork, having to make changes for employees and having to explain their benefits offerings on an individual basis. This proved to be a very time consuming process and occasionally prone to errors.

Cecil College
View from an office patio of one of the designs by The verve Partnership
Video
1:08
Time Saved with Paychex Flex® Leads to Opportunities for More Creativity
The Verve Partnership
1-9 Employees

“In working with Paychex, it has given me the freedom to work on the business knowing that our payroll is being taken care of and being managed day to day, and I don’t have to worry about it, which is beautiful.”

Kelly Ennis, Founder and Managing Principal