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An employee of City Wide Facility Solutions works at dusting the shelves at a client's office.
City Wide Facility Solutions
1:50

Client Testimonials

City Wide Finds an Engaged Workforce Enjoys Spending Time on the Job

City Wide Facility Solutions, with its 30 employees and more than 300 contractors, had to find the most efficient way to build a cohesive and loyal team. Working with their Paychex HR Partner, they employed training, proper worker classification, and access to best-in-class solutions accomplish their goals.

Featured Stories

  • An employee of Fetch Pet Care, a member under Phoenix Franchise Brands, walks a dog.
    Video
    1:47
    Phoenix Brands Rises to Its HR Challenges with Help from Paychex
    Phoenix Franchise Brands!
    250-1,000+ Employees

    “When you’re a franchisor and literally responsible for thousands of people, I need someone in my corner that’s going to be able to help me with any kind of HR problem that comes up or any kind of question that a franchisee might have about one of their employees.”

    Greg Longe, CEO
  • The Chief Operating Officer demonstrates how easy it is to use a mobile phone to interact with Paychex Flex.
    Video
    1:20
    Discover What Efficiency Really Looks Like: Self-Service in Paychex Flex®
    Mason Marketing/Mason Digital
    10-49 Employees

    “We have quite a few employees that are working remote these days and Paychex Flex® really allows them to go in at any time and really check on their payroll, check on their contributions, and really look and make sure that everything is accurate."

    Terri Cubiotti, COO
  • Paychex client West Park Animal Hospital
    Video
    1:14
    Providing Solutions That Engage Employees Unleashes Their Potential
    West Park Animal Hospital
    50-249 Employees

    Paychex helps us with so many services. My HR Business Partner has been super helpful with situations I’ve never had to deal with before, so it really helped guide us to make educated decisions based on our own culture and organization.”

    Jason Eller, HR Manager,

    Jason Eller, HR Manager

Testimonials

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https://www.paychex.com/sites/default/files/2022-07/plumbing-doctor-case-study-final.pdf
Case Study
Paychex PEO Provides Time to Work on Your Business, Not In It
10-49 Employees

Plumbing Doctor was spending too much time tracking down information on how new regulations could impact their business and doing research to get answers for their HR questions. Working with Paychex PEO provides them with 80 hours a month to focus on growing their business.

Plumbing MD
Video
1:05
Employees All In on Retirement Plans at Plumbing M.D.
Plumbing Doctor
10-49 Employees

“We feel like having the PEO partnership has helped us provide our employees with an experience that they probably won't get at other similar types of employers. That has been very helpful for retention and it's been a very positive and beneficial feature for everybody."

Jessie Farias Tavera, COO, Plumbing M.D.
Little Caesars - Feghali Foods - Multi-Unit Franchisee
Video
1:06
Onboarding Services Help Little Caesars Franchisee Hire for the Future
Little Caesars - Feghali Foods
250-1,000+ Employees

“Being able to promote the jobs that we have with the different platforms that Paychex has, to get our jobs out there and recruit more people, they’ve made the onboarding process a lot easier for us to hire as quickly as possible.”

Hunter Garrett, Feghali Foods
Paul Bolden, center, celebrates the opening of Bolden Insurance Agency in Dallas, Texas.
Video
1:12
Owner Shares Benefits That Paychex ERTC Service Provides
Bolden Insurance Agency
1-9 Employees

“I did not have a clue as to what (ERTC) was, and I was a little skeptical of it because I thought I was on top of everything …. The impact it will have on my business will be huge and my plans for it are to continue to grow my business ….

Lyrid Inc. brings its remote team together for an online meeting.
Video
1:17
Tech Startup Builds Infrastructure for Employee Success
Lyrid, Inc.
10-49 Employees

“[We are able to] showcase to potential employees that we are different because we were able to partner with Paychex to offer all these benefits — in some cases, even better than Fortune 500 companies. That allows us to attract really brilliant talent to join us on this journey.

Simon Loo, COO
Jessie Farias Tavera, COO o Plumbing M.D., speaks with her HR Business Partner online.
Video
1:10
Paychex PEO Provides Consistency to Become Fixture with Plumbing M.D.
Plumbing Doctor
10-49 Employees

“With Paychex PEO there is just a huge increase of knowledge (on our part) about best practices for running a business, especially in California where there’s also a lot of compliance and labor laws that seem to change all the time.”

Jessie Farias Tavera, COO
Sub shop franchisee testimonial
Video
1:29
Franchisee Forecasts Growth
Tommy Stuckey - Sub Shop Franchisee
50-249 Employees

“Once you start making sure the profitability is there, then you can focus on [the fact] that it’s not always about the bottom line. It’s about doing the best we can for … employees and customers.”

Tommy Stuckey
Sub shop franchise owner Tommy Stuckey discusses how payroll challenges led him to choose a provider such as Paychex.
Video
1:40
On a Roll with Payroll
Tommy Stuckey - Sub Shop Franchisee
50-249 Employees

"The daily time that I don’t spend on (payroll) … it really changes my daily routine. It allows me to make phone calls, answer emails, talk with general contractors and talk with my franchise (personnel). Having the ability to do that streamlines both processes."

Tommy Stuckey
Janna Jackson is the business manager for the Jewish Community Day School of New Orleans.
Video
1:41
Gaining Customer Loyalty Takes Time and Effort
Jewish Community Day School
10-49 Employees

“I think we’ve got a great price and a great product .... I’m hesitant [when local companies approach me to switch providers]. I mean, [my rep] Sheri is local. Even though Paychex is a national company, I don’t feel like we’re just a number.

Janna Jackson is the business manager for the Jewish Community Day School of New Orleans.
Video
1:17
Re-Investing in Education
Jewish Community Day School
10-49 Employees

“When I got my first invoice I was amazed because the invoice was about half as much as we were paying … that savings goes toward salaries or technology or supplies for the kids. It’s hard to imagine switching when we get a great price and a great product.”

Janna Jackson, Business Manager