Coronavirus Help Center – tools to help you navigate today's challenges and opportunities.
Headlining the latest products from Paychex are significant updates to Paychex Integrations, Document Management, the Paychex Flex dashboard, as well as the rollout of a pay-on-demand solution for client employees.

Paychex Enhances Integrations, Help Center, Custom Dashboard, and More

March 09, 2020

Paychex, Inc., a leading provider of HR, payroll, benefits, and insurance solutions, introduced several Paychex Flex® enhancements over the last quarter. Headlining this latest release are significant updates to Paychex Integrations, Document Management, the Paychex Flex dashboard, as well as the rollout of a pay-on-demand solution for client employees.

“As our customers settle into 2020, they’re looking to maximize their time, elevate employee experience, and put processes in place that will help them meet their goals in the coming year,” said Martin Mucci, Paychex president and CEO. “The solutions Paychex invested in over the last quarter will enable our customers to better manage their time, talent, and current events such as COVID-19, ultimately helping them engage employees and drive business growth.”  

“Our customers have told us they are looking for ways to streamline internal processes to support fast-paced and increasingly complex HR needs,” added Maureen Lally, Paychex vice president of marketing. “The products released this quarter address those common challenges and make it easier for our customers to manage their operations, as well as meet evolving employee expectations.”

Among the most recent Paychex releases are:

Paychex Integrations: Now featuring integrations with some of the top HR, finance, time and attendance, and benefits solutions, Paychex Integrations enables Paychex Flex users to connect with some of the world’s leading business tools. While Paychex Flex is a full suite of HR solutions, its open platform delivers the flexibility that customers may need. To learn more about Paychex Integrations, visit paychex.com/integrations.

Pay-on-Demand: Paychex customers can now grant employee access to earned wages before their scheduled pay day thanks to a pay-on-demand solution. For customers who leverage this product, employees who enroll can request access to a portion of earned pay before the scheduled pay date and can then have those funds deposited into a bank account, onto a debit card, into a mobile wallet, and more.  

Help Center: HR technology is a significant investment for any organization, making it critical that users easily understand how to use it as part of their normal workflow. The Paychex Flex Help Center gives users access to training resources and how-to tutorials within the application itself. It employs natural language processing (NLP) and predictive learning to deliver a more tailored, contextual experience. Customers have access to help materials in written, video, and tour-like deliverables and may choose which best suits their learning style.  

Custom Dashboard: Employee and administrative users can now tailor their Paychex Flex dashboard experience by incorporating the information and tools most important to them. Users can either choose a layout built on persona-based dashboard templates or configure their own dashboard from scratch.

Document Management: Paychex released its document management solution in 2019 and has now added electronic signature capabilities to the tool. Customers taking advantage of document management can now digitally capture signatures for key company documentation, including Paychex forms and other uploaded business-related files. In addition to e-signature capture, customers can also run on-demand audit reports that show the entire process, from initial login through signature event. This additional reporting capability delivers further signature verification and may help protect customers in responding to legal challenges.

To learn more about these features and functions Paychex recently released, visit payx.me/winter2020.

About Paychex
Paychex, Inc. (NASDAQ:PAYX) is a leading provider of integrated human capital management solutions for human resources, payroll, benefits, and insurance services. By combining its innovative software-as-a-service technology and mobility platform with dedicated, personal service, Paychex empowers small- and medium-sized business owners to focus on the growth and management of their business. Backed by more than 45 years of industry expertise, Paychex serves approximately 670,000 payroll clients as of May 31, 2019 across more than 100 locations in the U.S. and Europe, and pays one out of every 12 American private sector employees. Learn more about Paychex by visiting paychex.com and stay connected on Twitter and LinkedIn.

Tracy Volkmann
Public Relations Program Manager

Tracy Volkmann

Tracy Volkmann began working at Paychex in July 2014 and currently serves as the public relations program manager. In this role, she is responsible for research PR efforts, as well as all publicity for the company's technology solution, Paychex Flex, and supporting overall goals of the public relations department. Tracy is a graduate of St. Bonaventure University and has a background in collegiate athletic communications, having spent seven years at West Point.

Paychex is committed to providing resources to the Spanish-speaking community. To ensure we are providing the most up-to-date and accurate information, some content on this website will be shown in English, and will be provided in Spanish when available.