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Please make sure you watch the recording until it ends to receive your SHRM and HRCI credit codes.

Approved Recertification Provider

SHRM Credit: This program is valid for 1 PDC toward SHRM-CP and SHRM-SCP recertification.

HRCI General Credit: Paychex is a recognized provider of recertification credits. HR Certification institute® (HRCI®) pre-approved this program for 1 HR (General) credit hour towards aPHR™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™ and SPHRi™ recertification.

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Resolving Conflict and Building a More Collaborative Work Environment

Conflict isn’t always the enemy of productivity. If handled constructively, it can promote innovation, inspire positive changes in the workplace, and take teams to new levels of productivity.

But when conflict isn’t resolved, it can take on a life of its own, spreading virally throughout an organization. It can lead to a backstabbing environment, absenteeism, and poor employee performance. Worse, when left unchecked, it can seep out into external interactions with customers and erode a company’s brand and reputation.

This webinar will help you master the fundamentals of conflict resolution, including:

  • Defining conflict
  • Recognizing common types of conflict
  • Looking at the positive and negative consequences of conflict
  • Understanding the stages of conflict
  • Discussing conflict management styles, and
  • Showing you how to move from conflict to problem resolution.

Is your company struggling with conflict? Find out how to creative a more positive, collaborative workplace in this free, informative webinar. Just provide us a few details to access this presentation.

* This content is for educational purposes only, is not intended to provide specific legal advice, and should not be used as a substitute for the legal advice of a qualified attorney or other professional. The information may not reflect the most current legal developments, may be changed without notice and is not guaranteed to be complete, correct, or up-to-date.

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About Paychex

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