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Paychex Introduces AccountantHQ, Delivering a Superior Technology and Service Experience to Accountants

December 19, 2017

Accountant HQ announcement

As accountants actively prepare for year end, along with the fast-approaching tax season, Paychex, Inc., a leading provider of integrated human capital management solutions for payroll, HR, retirement, and insurance services, today announced its latest technology and service offering designed exclusively for accountants to help drive greater efficiency, AccountantHQ. Through the Paychex Flex® online platform, AccountantHQ offers access to authorized client payroll and HR data and key account contacts, along with an extensive accountant resource library – all backed by an enhanced accountant service model.

AccountantHQ’s comprehensive online dashboard provides a single source for immediate service, access to authorized Paychex client data, robust reporting capabilities, and valuable accountant resources:

24/7/365 service. Matched by Paychex’s world-class service reputation, AccountantHQ offers accountants choice and flexibility for support whenever it’s needed. In addition to providing contact information for each client’s dedicated payroll specialist, AccountantHQ offers 24/7/365 U.S.-based phone and chat support for accountants who may have immediate questions on client accounts.

Access to authorized client data through single online dashboard. AccountantHQ’s comprehensive online dashboard allows accountants to quickly navigate among multiple clients to view all authorized client data, including real-time payroll, general ledger, and HR information.

Robust reporting capabilities. Accountants have access to comprehensive reporting and analytics through AccountantHQ, providing greater insights for strategic consultation and allowing accountants to compare data across clients.

Valuable professional resources. AccountantHQ also offers convenient access to the Paychex Accountant Knowledge Center, which includes free, valuable resources such as online, self-study CPE courses, client-letter templates, federal and state-specific tax tools, payroll and HR news, and more.

“With AccountantHQ, Paychex is helping to drive efficiency by putting accountants in the best position possible to easily access critical client payroll and HR data, powerful reporting tools, and more,” said Tom Hammond, Paychex vice president of corporate strategy and product management. “Paychex’s combination of technology and service has earned us the designation of being the preferred provider of payroll, HR, and retirement services for AICPA members and their clients for more than a decade plus. We’re excited to take our partnership with the accounting community to an even higher level with AccountantHQ.”

The efficiencies gained through AccountantHQ are tangible for Ted Chapekis, principal of The Accounting Office, a Michigan-based accounting and tax services firm. “We want to ensure a seamless experience for our clients,” said Chapekis. “Through AccountantHQ, we can go in and pull whatever client payroll report we need, without requesting additional information directly from our clients. It’s very beneficial for our firm, not only throughout the course of the year, but especially during tax time.”

AccountantHQ builds on a series of recent product enhancements developed to better serve the accounting community, including custom analytics and reporting and real-time data integration with Sage Intacct and other financial applications.

For more information on AccountantHQ, visit

Paychex is proud to be the preferred provider of payroll, HR, and retirement services for the AICPA Trusted Business Advisor Program, now in its 14th year.