Skip to main content Skip to footer site map

Paychex Reviews

Discover how Paychex Flex® is helping clients do what they do best — run their business.

Paychex has be recognized by G2 for our payroll and HR solutions

Why Customers Love Paychex

Always Pleasant
“Always pleasant experience when dealing with customer service. They go above and beyond to take care of my needs.”
Anonymous
Claudia Niedzielski Real Estate Inc
1-9 Employees
They Are Timely And Accurate At Running Our Payroll
“Paychex has done an excellent job of running our payroll for the past 9 years.”
Alan D. Riedler, Legal Assistant to Attorney Robert J. Pecora
The Law Offices of Robert J Pecora
1-9 Employees
The Ease In Getting Questions Answered And Issued Resolved
“Customer Service goes above and beyond to satisfy the customers needs.”
Stacy Blom
Lake Royal Apartments A Corp
10-49 Employees
Timely Responses And Pleasant Customer Service
“I reach out to Paychex with confidence, as they provide immediate support or refer the matter to the appropriate department.”
Elsa Bello
Lazer Broadcasting Corporation
50-249 Employees
Great Company
“Their representatives make it so easy for my staff to do business with them. They are knowledgeable, courteous and efficient”
William J. Ludlam
Torrey Oaks RV Resort LLC
1-9 Employees
Best Way To Handle Payroll
“They are responsive and the keep you informed of what they do. I really appreciate Paychek.”
Robert Clements
Central Florida Duplicating Inc
1-9 Employees
Efficient
“We have caregiver employees. So we are not skilled at payroll processes. Paychex has made it simple and easy and offers support as needed.”
Anonymous
George F Pappas
1-9 Employees
Paychex Staff
“Working with the staff at Paychex has always been exceptional for any type of payroll problems that we run into at our company.”
D Scardino
Soil Stabilizers of Florida LLC
1-9 Employees
The Reasons To Use Paychex As Your Peo
“The way our payroll processors resond to our occasional need for help and the way our client advocate checks on us.”
Rick Cordary
TROPHIES BY EDCO, INC.
50-249 Employees
Staff Is Friendly And Helpful And Responds Very Quickly
“Paychex has great staff to support its client's. They're accessible and quick to respond to requests for assistance!”
Anonymous
UNITED WAY OF WHITEWATER VALLEY
1-9 Employees
Customer Service
“Paychex makes it easy for me to concentrate on other things in my business.”
Marillian Missiti
Buono Pest Control Co Inc
10-49 Employees
Response And Patience
“Always when speaking with a representative the person is VERY polite and most importantly, patient with me. There were times when I kept asking the same question and the representative reassured me that what I needed was taken care of not rushing me off the phone and asking me if I needed further assistance. I'm very satisfied with there service”
Anonymous
Center for Technology Access and Training
1-9 Employees

Trusted Reviews From Your Peers

“Paychex had very helpful webinars/topics that applies to every business and industry. Would recommend any business to sign up, even though you may process payroll through a different platform. Some companies only allow their clients to watch or view videos or webinars, but it's great that Paychex is willing to help everyone gain more knowledge.”

Full StarFull StarFull StarFull Star

Manager in Finance and Accounting, Consumer Services Company, 51-200 employees
10/22/2025

Review provided by Trust Radius

“Our organization uses Paychex to manage payroll, HR, benefits administration, and timekeeping. It serves as our primary system for processing employee pay, tracking hours worked, handling tax filings, and maintaining compliance with federal and state regulations. Our employees also use it for self-service, allowing staff to access pay stubs, W-2s, and benefits information directly through the portal.”

Full StarFull StarFull StarFull Star

Manager in Human Resources, Computer Software Company, 201-500 employees
10/22/2025

Review provided by Trust Radius

“Paychex is the service that we use in order to pay our employees. It creates paystubs and issues payment. It also generates end-of-year tax forms for employees. Overall, it is a payment hub for our company.”

Full StarFull StarFull StarFull StarFull Star

Analyst in Research and Development, Financial Services Company, 11-50 employees
10/21/2025

Review provided by Trust Radius

Join Approximately 800,000 Customers and Get Help Managing HR, Payroll, and Benefits