Skip to main content Skip to footer site map

Paychex Reviews

Discover how Paychex Flex® is helping clients do what they do best — run their business.

G2 awards for Paychex, Fall 2026

Why Customers Love Paychex

Exceeds Expectations
“What I like best about working with Paychex is the unwavering commitment to customer satisfaction. They listen to our needs, communicate proactively, and ensure every detail aligns with our goals. Their team goes above and beyond to deliver results, and I always feel like a valued partner rather than just a client.”
Rori A-Charleston
ARAA HOME CARE LLC
10-49 Employees
One Phone Call And Everything's Done
“I wish I had more people in my life.That worked this hard and is diligent as the gentleman that handles my account”
KARL DANIEL GEIGER
Dannys Towing Inc
1-9 Employees
Everything
“Have been with Paychex for many years and they are wonderful and very easy to reach and speak to.”
Michele Edwards
Suite 103 Aesthetics LLC
1-9 Employees
Efficient Operations
“The experience of working w the staff at paychex to setup our company payroll and reports were efficient and without issues..easy transition from our other payroll processing company”
Anonymous
NEW LIFE PHARMA
10-49 Employees
Quick Access And Response When Needed
“Not having to worry about Payroll frees up management's time to focus on the goals of the business.”
Anonymous
VALERAY REAL ESTATE CO
1-9 Employees
The Ease Of Using Paychex Flex And The People Who Help Me On Questions
“Every aspect of the Paychex services we use for the business are streamlined and helpful”
Karen Scott Haggas
160 Linden Oaks LLC
1-9 Employees
Easiest Payroll Ever
“Paychex gives me the option of adding multiple pay periods for each client, with the ability to name them so it's not confusing. They send reminders when it's time to submit, so we are never late with payroll. There's no easier way to process payroll than to go with Paychex!”
Karen F., Account Manager/Bookkeeper
INDUSTRIOUS BLIND INC
1-9 Employees
Our Rep Makes Fixing My Mistakes Easy
“Paychex is responsive and the account management team is very helpful.”
Bobette Poussart
Augustine Financial Services Inc LLC
Easy And Inexpensive
“I have the email of my advisor and all it takes to get answers and make changes is one email”
Anonymous
Hopedale Methodist Church
1-9 Employees
Helpful, Knowledgeable And Friendly
“It's very easy to get a message to my representative and the response time is always quick and easy to understand.”
Anna
CarNation Financial Services LLC
1-9 Employees
Great Personal Service
“I like the fact that I can call my rep with any questions and she either knows the answer or will find the answer and get back with me. The payroll process is very quick and easy.”
Anonymous
Urban Oasis Inc
50-249 Employees
I Run Payroll Every Two Weeks And If I Forget I'll Receive A Reminder
“The online service and customer support which will walk me through any updates I'm not familiar with.”
Action United Director
Pennsylvania Communities Organizing For Change
1-9 Employees

Trusted Reviews From Your Peers

“The Time and Attendance feature supports time-off calendar integration and works well with both weekly and biweekly payroll cycles.”

Full StarFull StarFull StarFull StarFull Star

Crystal S., Small-Business (50 or fewer emp.)
05/27/2026

Review provided by G2Crowd

“It's easy to use for a small organization. Very intuitive. The help desk is always helpful when I run into any questions - which doesn't happen very often - but when setting up a new feature recently, I really appreciated their assistance..”

Full StarFull StarFull StarFull StarHalf Star

Barbara G., Small-Business (50 or fewer emp.)
05/26/2026

Review provided by G2Crowd

“Being with Paychex for over 30 years, they have been there for us in both growth and downscale stages for our company. They have all the services we could possibly need and the expertise to make sure everything runs smoothly.”

Full StarFull StarFull StarFull StarFull Star

Raymond M., Small-Business (50 or fewer emp.)
05/12/2026

Review provided by G2Crowd

Join Approximately 840,000 Customers and Get Help Managing HR, Payroll, and Benefits