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Paychex Reviews

Discover how Paychex Flex® is helping clients do what they do best — run their business.

Paychex has be recognized by G2 for our payroll and HR solutions

Why Customers Love Paychex

All Very Friendly Staff, Easy To Work With
“All the staff are very good with answering my concerns and getting my payroll to me on time”
Dan donohue
ARIZONA DESERT DESIGN HOMES INC
1-9 Employees
Easy Payroll
“Paychex makes my job easier. They set things up and respond immediately to any issues that pop up. We are a small nonprofit geared to social services not business practices, so I appreciate their assistance”
Anne H.
IGNATIANS WEST
1-9 Employees
25 Year Client
“As a 25 year client we have seen Paychex evolve with technology and customer service. We are currently on the Paychex Flex platform with a weekly payroll and 150 employees. Data entry, payrolll processing, and customer service are pretty seamless.”
Denis Long, Sacramento CA
BAGATELOS GLASS SYSTEMS INC
50-249 Employees
The People That We Work With At Paychex
“Paychex gets our employees paid on time and accurately. And the people we work with are great!”
Eric Kenealy
LIONSHEAD STORE LLC
1-9 Employees
Accurate, Reliable, Prompt and Secure
“Excells In Customer Service! Always Above And Beyond My Expectations! Their ease of handling my payroll needs. I don't even have to think about payroll once I submit it! Always accurate! Never a problem. No matter what I ask, always done perfectly!”
Judy
RJW INC
1-9 Employees
Our Rep Can Be Reached When We Need Her
“Frees up my time and takes away the risk of me making a payroll error”
Sharon Kurgis
Best Popcorn Company
1-9 Employees
Help Is Just A Phone Call Away
“I like working with the different people that are experienced in one particular area, like HR or Payroll... It is very specific for your needs.”
Anonymous
Central Florida Bone and Joint Institute PLLC
10-49 Employees
"Paychex" Makes Payroll Simple
“Paychex keeps it simple! That's why I tell other companies, I choose to stay with Paychex!”
Diane Albritton
Dianes Allstar Insurance Agency of Florida Inc
1-9 Employees
Paychex Is A Pleasure To Work With
“The people at Paychex are truly helpful. I consider the team of people I work with to be co-workers and friends, and I know I can count on them to be there when I need them.”
Donna Tavares
BAY PINES ROADHOUSE, LLC
50-249 Employees
It's Easy
“I have been using Paychex for over 20 years and have had wonderful support from knowledgeable people.”
Linda Weinstein
Marion & Co Inc
1-9 Employees
Paychex Makes Managing Payroll A Breeze
“Paychex ease of use for managing payroll for one employee is a game changer. Once you enter the number of hours for a pay period and hit submit that is it, they take it from there. All for a reasonable rate.”
Anonymous
Aliki Gold Coast Condominium No One Mgt
1-9 Employees
Paychex - Great Choice
“Customer service is knowledgeable, quick to respond and friendly!”
Kathy
Village Of West Dundee
50-249 Employees

Trusted Reviews From Your Peers

“Paychex had very helpful webinars/topics that applies to every business and industry. Would recommend any business to sign up, even though you may process payroll through a different platform. Some companies only allow their clients to watch or view videos or webinars, but it's great that Paychex is willing to help everyone gain more knowledge.”

Full StarFull StarFull StarFull Star

Manager in Finance and Accounting, Consumer Services Company, 51-200 employees
10/22/2025

Review provided by Trust Radius

“Our organization uses Paychex to manage payroll, HR, benefits administration, and timekeeping. It serves as our primary system for processing employee pay, tracking hours worked, handling tax filings, and maintaining compliance with federal and state regulations. Our employees also use it for self-service, allowing staff to access pay stubs, W-2s, and benefits information directly through the portal.”

Full StarFull StarFull StarFull Star

Manager in Human Resources, Computer Software Company, 201-500 employees
10/22/2025

Review provided by Trust Radius

“Paychex is the service that we use in order to pay our employees. It creates paystubs and issues payment. It also generates end-of-year tax forms for employees. Overall, it is a payment hub for our company.”

Full StarFull StarFull StarFull StarFull Star

Analyst in Research and Development, Financial Services Company, 11-50 employees
10/21/2025

Review provided by Trust Radius

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