Skip to main content Skip to footer site map

Paychex Wins 2023 BIG Innovation Award

January 23, 2023

BIG Innovation 2023 Logo
The company’s AI voice assist technology was recognized for its business innovation

Paychex, Inc., a leading provider of integrated human capital management software solutions for human resources, payroll, benefits, and insurance solutions, was named a winner in the 2023 BIG Innovation Awards, presented by the Business Intelligence Group. The award was presented in recognition of Paychex Voice Assist, an artificial intelligence (AI)-powered feature that offers the first voice-activated payroll experience on the market.

“Innovation is ‘business critical’ in today’s society,” said Maria Jimenez, chief operating officer of the Business Intelligence Group. “We are thrilled to be honoring Paychex, a company that leads by example to improve the lives of so many.”

Paychex Voice Assist, which the company unveiled in September 2022, empowers HR admins to process payroll through any Google Assistant-compatible device for a secure, hands-free experience supported by voice verification. With Paychex Voice Assist, payroll administrators can start a pay period, act on a period in progress, apply standard pay, make compensation adjustments, review totals, and submit payroll for processing – all using only their voice. The feature is a natural extension of the company’s expansive self-service capabilities and the latest innovation for the company’s technology strategy.

”We continue to build a forward-looking approach to HR technology to solve challenges of today’s business leaders, and Paychex Voice Assist is emblematic of that pursuit,” said Tom Hammond, vice president of corporate strategy and product management at Paychex. “Using the latest AI and voice-recognition technology to streamline the payroll process, business leaders and HR admins can automate time-consuming task-based work to focus on more strategic company initiatives. We’re proud to receive this recognition for an innovation that is alleviating a challenge many of our customers are facing—doing more with less time and fewer resources.”

Paychex Voice Assist is designed to be used in conjunction with the company’s industry-leading, SaaS-based HR software solution, Paychex Flex®. The platform provides an all-in-one solution for HR management, payroll administration, benefits administration, and more. The company also offers HR consulting services to help leaders better overcome the challenges of running a business in today’s market.

Organizations from across the globe submitted their recent innovations for consideration in the BIG Innovation Awards. Nominations were then judged by a select group of business leaders and executives who volunteer their time and expertise to score submissions. For a complete list of the 2023 BIG Innovation Award winners, visit

About Paychex
Paychex, Inc. (Nasdaq: PAYX) is a leading provider of integrated human capital management solutions for human resources, payroll, benefits, and insurance services. By combining innovative software-as-a-service technology and mobility platform with dedicated, personal service, Paychex empowers business owners to focus on the growth and management of their business. Backed by 50 years of industry expertise, Paychex serves more than 730,000 payroll clients as of May 31, 2022, in the U.S. and Europe, and pays one out of every 12 American private sector employees. Learn more about Paychex by visiting and stay connected on Twitter and LinkedIn.

About Business Intelligence Group

The Business Intelligence Group was founded with the mission of recognizing true talent and superior performance in the business world. Unlike other industry award programs, these programs are judged by business executives having experience and knowledge. The organization’s proprietary and unique scoring system selectively measures performance across multiple business domains and then rewards those companies whose achievements stand above those of their peers.

Chelsea Wernick

Chelsea Wernick

Chelsea Wernick began working at Paychex in October 2021 and currently serves as a public relations program manager. In this role, she is responsible for telling the story of the company’s technology solution, Paychex Flex, and supporting the overall goals of the public relations department. Chelsea is a graduate of Rochester Institute of Technology and has a background in public relations and digital communications.

Public Relations Program Manager